eMO FAQ

 

1. What is eMO?

eMO is a web based rapid money transfer service offered by India Post between two individuals within India.

 

2. How fast is the money transfer?

Money booked through eMO can be disbursed within 24 hours.

 

3. How much money can be sent through eMO?

A minimum of Rs.1/- and a maximum of Rs. 5000./- can be sent through eMO.

 

4. Is the money paid in cash?

Receiver can receive the payment in cash upto Rs. 5000/-.

 

5. How is money sent through eMO?

Money can be sent from any eMO center. A simple “To Remit Payment” form is to be filled up and submitted along with the remittance amount and commission at the eMO counter. A printed receipt is issued to the remitter. If the money is being sent through the e Post Office, then the remitter is to go online, register the account and fill in the online booking form. After the online booking form is completed the customer should press submit and this will take him then to the payment gateway site where online payment will be processed. Thereafter the receipt will be generated and the reference number on the receipt can be used for further correspondence if required.

 

6. How does the payee collect money?

The payee can receive money at home. Therefore Pincode of the delivery address is essential.

 

7. What can be presented as proof of identity by the remittee?

The payee can prove his /her identity by presenting any of the following photo-identity documents:

(a) Voter’s I-Card

(b) PAN Card

(c)  Ration Card with photo of receiver

(d) Post Office Identity Card

(e) Driving License

(f)  Passport

(g) Approved/Recognized Central Government/ State Government/ PSU/Office/College/University ID Card

 

8. Is eMO expensive?

eMO tariff has been kept same as that of ordinary MO though electronic transmission has been introduced..

9. Can message be sent along with money through eMO?

Yes, along with money you can also send a message. Choose any one from a list of standardized messages and it will be delivered along with the money at no extra cost.

 

eMO HELP DESK
email_id : helpdesk.emo@indiapost.gov.in
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